Figwave global

Figwave global

AWS Advanced Tier Partner
Figwave global — AWS Consulting
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AWS Advanced Tier Services Partner
MSP Certified
Manage & Operate

Managed Services (MSP)

Reduce IT costs and guarantee peak performance with 24/7/365 cloud monitoring, incident management, and managed DevOps operations.

Managed Services (MSP) — built with AWS Systems Manager, CloudWatch, AWS GuardDuty, AWS Security Hub, PagerDuty AWS Systems Manager CloudWatch AWS GuardDuty AWS Security Hub PagerDuty

Overview

Our managed services team runs and protects your AWS environment around the clock, handling monitoring, incident response, patching, backups and routine change requests.

We combine automation with experienced engineers, and report regularly on availability, security posture and cost so you always know how your workloads are performing.

Scope of Work & Technical Methodology

Prescriptive AWS engineering deliverables deployed with Infrastructure as Code (IaC), compliance guardrails, and enterprise SLAs.

24/7/365 proactive monitoring, health checks, and rapid incident response
FinOps cost governance, monthly billing audits, and waste elimination
Continuous vulnerability scanning, patching, and compliance auditing
Dedicated SLAs with under 15-minute response times for critical incidents

What You Receive

  1. 1 24/7/365 monitoring and incident management
  2. 2 Patch, backup and configuration management
  3. 3 Security monitoring with GuardDuty and Security Hub
  4. 4 Monthly service, security and cost reports
  5. 5 Defined SLAs and escalation procedures

Core AWS Technologies & Tooling

AWS Systems Manager CloudWatch AWS GuardDuty AWS Security Hub PagerDuty
Measurable Business Impact

99.99% uptime with complete peace of mind and reduced overhead

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